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Government Innovation Lab

Government Innovation Lab

7 Jun 2019

Creating innovation is a national agenda in many countries around the world, with the aim being to improve the quality of life of citizens, as well as social and economy development. With this in mind, governments are looking for ways to transform bureaucratic systems, policy implementation and public services, in order to ready the country for the next century. In line with Thailand 4.0 - the national development strategy to create an innovation-driven economy, Office of the Public Sector Development Commission (OPDC) under the Royal Thai Government in partnership with the United Nations Development Programme have initiated the Government Innovation Lab and deployed citizen-centric approach which focused on the real need of the people through public collaboration for innovation development in government services.

This guidebook outlines the international best practice in the various steps of the innovation process, the process, lesson learned and results of the first six months of Thailand’s first 7 service delivery innovation pilots, and the key principles with a guide and recommendation to set up government innovation lab in Thailand. The guidebook aims to help a wide range of government agencies use innovation to deliver better, more inclusive public services


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